WHY WE WILL LOVE YOU
At Ingka Group we are passionate about what we do, just like you are! As strategic partner in IKEA’s franchise operating in 30 markets we joint by the common goal to make the everyday life better for the many people. We believe you know the true meaning of togetherness and feel energized when either teaching others, or learning yourself.
We are changing the way we meet our customers whilst enabling our co-workers to do this as smooth as possible. As Digital Technology Engineer you are responsible for making sure –and perhaps even automating- the way we drive our Enterprise Service Management area. By working together with your colleagues you will develop, configure and deliver in a way that’s both renewing and ready for future improvements. You have a background with ESM to back up the decisions you make, but preferably you also have knowledge on the following:
You will join our product teams staffed with great people and work on delivering a lot of fantastic value. We’re looking for talent within the following areas:
• Incident Routing for Product Teams
• Intelligent Self-Service based on personas and analytics
• Easy access to knowledge across business areas
A DAY IN YOUR LIFE WITH US
After meeting up with your co-workers you are capable of translating the business needs into fitting solutions. By closely working together when needed and having business acumen you quickly manage to become a source of inspiration for your colleagues!
You are as passionate about innovation within the ESM field as we are. You are free to bring innovative ideas to the table to see if they can work. Every day we try, explore, fail and succeed to bring us closer to our goal of making the everyday life better for the many people, including your co-workers!
TOGETHER AS A TEAM
You’ll be working in the End User Enablement & Productivity area, where we are responsible for the enablers of productivity, devices, collaboration, support and access for 165.000 fantastic co-workers around the world.
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the role, please contact Kenneth Lindegaard at [email protected] If you have questions regarding the recruitment process or other practicalities, please get in touch with Jaap van Montford at [email protected]